Questions? We have fetched the answers.
Everything you need to know, from delivery to whether your dog deserves nicer things. (They do.)
Orders & Delivery
We aim to dispatch all orders within 1 to 2 business days. Standard UK delivery then takes 3 to 5 business days.
Yes. Standard UK delivery is complimentary on all orders over £30.
We process orders quickly, so please contact us as soon as possible at support@pawspampered.com and we will do our best to help.
Returns & Exchanges
We accept returns within 30 days of delivery, provided items are unused and in their original packaging. Please contact us to arrange a return.
Get in touch at support@pawspampered.com and we will guide you through it.
Your dog & our pieces
All Paws & Pampered products are designed with dog safety and comfort as a priority. Our materials are selected to be non-toxic and kind to skin and coats.
Pieces that come in sizes, like harnesses and coats, have a size guide right next to the size options on the product page. Between sizes? Choose the larger one. Still unsure? Send us your dog's measurements and we will recommend a size.
The important questions
Absolutely. We would go as far as to say it is encouraged.
Honestly? They may be more excited about the box. But you will notice the difference every day, and so will everyone you pass on the walk.
Still wondering?
Drop us a line and a real person will get back to you.
Get in touchor email support@pawspampered.com